Legal notice
The website www.dimap.app is published by DIMAP SAS, with a share capital of 1,000 euros, registered with the Montpellier Trade and Companies Register under number 994 558 427, whose registered office is at 12 rue Doria, 34000 Montpellier, France.
Telephone number: 06 22 07 81 26
Email address: contact@dimap.app
The publication director is: Raphaël Anahory
The website www.dimap.app is hosted by Netlify, Inc., whose registered office is at 101 2nd Street, San Francisco, CA 94105, United States. The dimap.app domain name is registered with Squarespace Domains II LLC.
Terms of use
In force as of 18/09/2026
The DIMAP Platform is dedicated to listing 3D printers, professional or otherwise, who offer 3D printing services to consumer customers.
It is available at www.dimap.app and is published by DIMAP SAS, with a share capital of 1,000 euros, registered with the Montpellier Trade and Companies Register under number 994 558 427, whose registered office is at 12 rue Doria, 34000 Montpellier, France (hereinafter "DIMAP").
Any use whatsoever of the DIMAP Platform necessarily implies the User's acceptance, without any reservation or restriction, of these terms of use (referred to as the "TOU").
These TOU are available on the Platform under the "CGU" section.
Purpose
The purpose of these TOU is to set out the conditions and rules to be followed when using the Platform and all the Services offered on it.
DIMAP provides a service through which Customers are connected with Printers, 3D modelers and delivery services in order to order and buy Products.
In that context, it is recalled that DIMAP acts as an online platform operator, as a technical intermediary.
DIMAP's role is limited to hosting the Product offers of 3D Printers and 3D modelers on the Platform and to connecting them with Customers as a trusted third party.
The sale of Products to Customers by Printers is governed by the Terms and Conditions of Sale (hereinafter the "TCS"), available separately.
Definitions
The terms below have, when their first letter is capitalised and regardless of whether they are used in the singular or the plural, the meaning given to them here:
"Customer" means any person who places an order with a 3D Printer through the Dimap Platform.
"Order" means the order of a Product and/or Service placed by the Customer with the 3D Printer.
"Commission" means the sum paid by the Customer to DIMAP, as a commission in its capacity as intermediary, for the sale of a Product and/or Service (not cancelled).
"Customer Account" means the account created by the Customer, giving them access to their personal interface on the Platform and allowing them to place Orders.
"Printer Account" means the account created by the 3D printer, giving them access to their personal interface on the Platform and allowing them to publish their Product and/or Service offers.
"3D Printer" means the natural or legal person offering Products and/or Services through the DIMAP Platform where they offer a 3D printing service.
"3D Modeler" means the natural or legal person offering Products and/or Services through the DIMAP Platform where they offer a 3D modeling service.
"DIMAP Platform" or "Platform" means the online commerce platform published by DIMAP, connecting 3D Printers with Customers within a single interface, available at www.dimap.app.
"Products and/or Services" means the 3D printing products and services marketed by the 3D Printer on the Platform.
"P2B Regulation" means Regulation (EU) 2019/1150 of the European Parliament and of the Council of 20 June 2019 on promoting fairness and transparency for business users of online intermediation services.
"GDPR rules" means, together, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and French Act No. 78-17 of 6 January 1978 on data processing, data files and individual liberties.
"DIMAP Service" means the service offered by DIMAP to the 3D Printer to enable them to market their Products and/or Services on the Platform.
"User" means any person — 3D Printer, Customer or visitor — accessing the Platform.
Access conditions and registration on the Platform
A user who wishes to use the platform as a service provider (3D printer or 3D modeler) or as a customer must create an account on the app.
Creating a Customer Account
To access the Products and/or Services and be able to place an Order, the Customer must create a Customer Account.
To that end, the Customer must provide all the information required for their identification and for the delivery of the Products and/or Services.
They must register by completing the form. By agreeing to register for the reserved services, the Customer undertakes to provide truthful and accurate information regarding their identity and contact details, in particular their email address, and to keep it up to date where necessary.
They must then sign in using the username and password provided after registration. Any loss, misappropriation or use of the username and/or password, and any consequences thereof, are the sole and entire responsibility of the User.
The Customer may also request to be deregistered by going to the dedicated page in their Customer Account. This will take effect within a reasonable time, not exceeding one (1) month.
Creating a Printer or 3D Modeler Account
To be listed on the Platform, the 3D Printer or 3D Modeler must create a Printer or Modeler Account on the app and complete a KYC process with our provider Stripe.
Creating a Printer Account requires the Printer to complete their profile (as it will be visible to Users).
In that respect, the 3D Printer undertakes to provide all the requested information about their Products and/or Services, in particular the information required to fulfil an Order.
The 3D Printer manages all Orders from their Printer Account under their sole and entire responsibility. Any other use of the Printer Account not authorised by DIMAP is strictly prohibited and may lead to the temporary or permanent suspension of the Printer Account. This includes, in particular, content likely to harm public order.
DIMAP incurs no liability for any event causing a malfunction of the site or server, or for any interruption or change in the event of maintenance. In such cases, the User agrees not to hold the publisher liable for any interruption or suspension of service, even without notice.
The User may contact the Platform by email at the publisher's email address given in the legal notice.
Validity, restriction and suspension of a Printer or 3D Modeler Account
In order to be listed on the Platform as a 3D Printer or 3D Modeler, the 3D Printer or 3D Modeler must:
- Be authorised to market the Products and/or Services.
- Be able to provide accurate and complete information about their status.
- Comply with French and European legislation and regulations as well as all obligations placed upon them under these TOU and those agreed with Customers.
- Comply with the platform usage rules as proposed within the user community and approved by DIMAP.
- Comply with the terms of sale as agreed with the customer through the platform.
- Hold all the intellectual property rights required to market, distribute and, where applicable, manufacture the Products and/or Services offered.
- Comply with consumer law, in particular the right to be offered fair, non-misleading and non-aggressive offers.
- Accept that DIMAP transfers to the French authorities the personal data of users that is necessary to fulfil its tax obligations.
- Offer a quality service to Users.
DIMAP reserves the right to temporarily or permanently suspend the Printer Account on the Platform, as well as all or part of the product offers of a 3D Printer or 3D Modeler who fails to comply with their legal and/or contractual obligations, in particular:
- Where the 3D Printer or 3D Modeler breaches their obligations under the French Consumer Code.
- Where product offers endanger consumer safety or health.
- Where product offers infringe third-party rights, in particular intellectual property rights (e.g. counterfeiting).
- Where products are sold that are prohibited by the law and regulations applicable in France and the European Union, or not authorised for sale by DIMAP.
Any suspension, whether total or partial, of the 3D Printer or 3D Modeler Account or of their Product and/or Service offers will be notified to the 3D Printer or 3D Modeler by email, will take effect immediately without notice and will not give rise to any compensation for the 3D Printer. It will necessarily be examined case by case by DIMAP before being notified.
That notification will set out the facts and circumstances as well as the reasons that led to the restriction or suspension decision.
DIMAP suspends or withdraws the Seller's Account, together with their offers, upon an order from a competent judicial or administrative authority, or in enforcement of a court decision. The measure takes effect without notice and gives rise to no compensation; the Seller is informed of it and of its grounds, except where the authority objects.
In accordance with article 283 bis of the French General Tax Code, where the tax authorities notify DIMAP that a Seller is not complying with their value added tax obligations, DIMAP has one month to obtain the regularisation of their situation or, failing that, to exclude them from the Platform.
DIMAP carries out no prior review of Sellers' legal, tax or social security situation beyond the checks described herein. Compliance with the resulting registration, reporting and payment obligations rests with each Seller, who is personally answerable for them before the competent authorities.
Status of the Printer or 3D Modeler account
DIMAP informs its Printers and 3D Modelers that using the platform does not confer on them the status of employee of the company.
Without constituting a power of sanction within the meaning of French employment law, DIMAP reserves the right to censor content deemed unlawful under the law applicable in the place of manufacture, transit or delivery of the goods, up to and including the removal of the disputed content (Digital Services Act — Regulation (EU) 2022/2065).
Furthermore, DIMAP reserves the right to apply the same sanctions on a case-by-case basis if a provider seriously breaches the manufacturing conditions they committed to with customers. Such a serious breach is characterised in particular by low and repeated customer ratings.
DIMAP wishes to recall that ratings are issued freely by users among themselves after a transaction is concluded. DIMAP intervenes neither in their content nor in their algorithmic processing beyond displaying them. They do not trigger any automatic sanction.
Description of the DIMAP Services
The Platform offers the following services:
- Connection with 3D Printers to carry out a 3D printing service: the User may send a 3D model of their choice through the Platform so that it can be 3D printed by a 3D printer. If the print is of poor quality, DIMAP will refund the customer solely in the name and on behalf of the 3D Printer, which the latter accepts without reservation.
- Connection with 3D modelers to carry out a 3D modeling service: the User may contact one of the modelers to have a custom 3D model created, or to use or purchase one of their showcase models.
- Provision of a publishing platform for 3D modelers and printers: 3D modelers and printers may publish content.
- Promotion and sharing on social media.
Offers and orders
DIMAP does not intervene in any way in the management and fulfilment of orders and may not be held liable in that respect.
Licence of use for 3D models
Nature of the rights granted
Purchasing a 3D model on the DIMAP Platform grants the Customer a non-exclusive, non-assignable and non-transferable licence of use, with no time limit, for strictly non-commercial use.
The 3D Modeler remains at all times the holder of all their intellectual property rights in the 3D model. Purchasing the file in no way constitutes a transfer of intellectual property.
Permitted uses
Under this licence, the Customer is allowed to:
- Print the 3D model for their personal use, with no limit on quantity.
- Give the printed objects away as personal gifts.
- Use the printed objects for free merchandising purposes: gifts for employees, gifts for customers, goodies handed out free of charge at events, stands, trade shows or promotional operations, provided the objects are not sold.
- Display the printed objects in a private or professional setting (office decoration, showroom, events).
- Print the model through the DIMAP Platform or on their own equipment.
Prohibited uses
The Customer expressly undertakes not to:
- Sell, resell or commercially exploit objects printed from the 3D model, on any basis whatsoever.
- Redistribute, share, make available or transfer the 3D model file to third parties, whether free of charge or for a fee.
- Upload the 3D model file to any other platform, website, sharing network or any other medium.
- Modify the 3D model in order to create a derivative model intended for sale or redistribution.
- Reverse engineer, decompile or disassemble the 3D model file.
- Use the 3D model as part of a production intended for sale, even partially.
Free models
Where a 3D Modeler makes a 3D model available free of charge on the Platform, the same conditions of use apply: use is limited to a non-commercial setting and the file may not be redistributed.
Sanctions
Any breach of the terms of this licence constitutes counterfeiting within the meaning of Articles L335-2 et seq. of the French Intellectual Property Code. DIMAP reserves the right to suspend or delete the Customer Account where a violation is established, without prejudice to any action by the 3D Modeler against the infringing Customer.
Payments to 3D Modelers
Direct file sales: Where a Customer buys a 3D model directly from a 3D Modeler, the latter receives the sale price they set, less the DIMAP Commission.
Royalties on prints: Where a 3D model published by a 3D Modeler is used as part of a printing Order placed by a Customer with a 3D Printer through the Platform, the 3D Modeler receives a royalty equal to 30% (thirty per cent) of the 3D model price for each print produced. That royalty is automatically calculated and paid by DIMAP to the 3D Modeler under the same payment terms as direct sales.
The 3D Modeler is informed of the detail of their royalties through the dashboard available from their Modeler Account.
Right of withdrawal for digital content
In accordance with Article L221-28 13° of the French Consumer Code, the right of withdrawal may not be exercised for contracts for the supply of digital content not supplied on a physical medium where performance has begun after the consumer's prior express agreement and express waiver of their right of withdrawal.
Before purchasing and downloading a 3D model, the Customer will be asked to tick a box confirming that they:
- Agree that the download of the 3D model file begins immediately after payment is confirmed.
- Expressly acknowledge waiving their right of withdrawal as soon as the download begins.
Without that express agreement, the download cannot be started.
Confirmation of that waiver will be sent to the Customer by email when their Order is confirmed.
Payment methods
To pay for the Products and/or Services, the Customer must choose one of the payment methods allowed on the Platform.
After paying, the Customer receives a confirmation of their Order.
Order preparation, dispatch and delivery
The 3D Printer is responsible for preparing and dispatching the delivery (either directly or by appointing any person of their choice).
The Products and/or Services travel under the responsibility of the delivery service.
Delivery costs are invoiced to the Customer by Dimap.
Cancellations, returns and refunds
Exclusion of the right of withdrawal for made-to-order products
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal may not be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalised. As the Products offered on the DIMAP Platform are 3D printed according to a specification defined by the Customer (choice of model, colour, size, finish and material), they constitute made-to-order products.
Consequently, no refund will be granted to a Customer who changes their mind after confirming their Order, provided the delivered Product conforms to the specification approved when the Order was placed.
The Customer is informed of that exclusion before their Order is definitively confirmed and expressly accepts it.
Non-conformity claims
If the delivered Product does not conform to the specification approved when the Order was placed, the Customer submits a claim to DIMAP through the return form available on the Platform.
A claim submitted within seven (7) calendar days of receipt of the Product constitutes an objection to the payment of the sums to the Seller and suspends that payment until the dispute is resolved. After that period, the claim remains admissible and is handled on the same terms, the sums having already been paid to the Seller.
That seven (7) day period in no way limits the Customer's rights: the Customer benefits in any event from the statutory guarantee of conformity for two (2) years from delivery of the Product (articles L.217-3 et seq. of the French Consumer Code) and from the statutory guarantee against hidden defects, which they exercise against the Seller without any contractual time limit.
Non-conformity means any significant discrepancy between the delivered Product and the approved specification, relating in particular to:
- The colour of the Product.
- The size or dimensions of the Product.
- The finish or the material used.
- An obvious quality defect making the Product unfit for its purpose (major printing defect, breakage, significant deformation).
Claim handling procedure
The Customer must provide supporting evidence (photographs, detailed description of the non-conformity) through the return form.
DIMAP examines the claim within five (5) business days of receiving it. The 3D Printer concerned is informed of the claim and has three (3) business days to submit their observations.
Where non-conformity is established, DIMAP refunds the Customer in the name and on behalf of the 3D Printer, which the latter accepts without reservation. The refund is made within a maximum of fourteen (14) days from DIMAP's decision.
In the event of continuing disagreement between the Customer and the 3D Printer, DIMAP decides as a last resort on the basis of the evidence provided by both parties.
Cancellation before printing
If a Customer cancels an Order before printing has begun, no commission will be due from the 3D Printer for a Product and/or Service whose sale has been cancelled. The Customer will be refunded in full.
If printing has already begun, no refund will be granted except where non-conformity is established on receipt.
Prices, payment and delivery
All prices are stated in euros. Prices shown to the Customer are inclusive of all taxes; the rates entered by the Seller are exclusive of tax, value added tax being added according to the tax regime applicable to the Seller.
A change in the Seller's tax regime changes the price paid by the Customer accordingly, without affecting the Seller's net remuneration.
In addition, for each sale of Products and Services concluded between the 3D Printer and the Customer, DIMAP charges a commission set at 20% (twenty per cent) of the price excluding VAT set by the 3D Printer, plus any value added tax applicable to DIMAP.
That Commission is invoiced by DIMAP to the Customer, in addition to the price set by the 3D Printer.
The total price paid by the Customer comprises the price set by the Seller, the DIMAP Commission, delivery costs where applicable, and a service fee covering the processing of the Order. That service fee is the same regardless of the payment method used; its amount is shown to the Customer and included in the total price displayed before the Order is confirmed.
DIMAP reserves the right to change at any time the prices stated in its offer or in the order confirmation in order to take account of a significant, unforeseeable change beyond its control affecting one of the components of the service.
The Customer may dispute an invoice by any means, in particular through the Platform or by email to contact@dimap.app. The absence of a dispute does not amount to irrevocable acceptance and does not deprive the Customer of any of their statutory rights.
Delivery is at the Customer's expense. Any claim regarding a delivery delay must be addressed to the delivery service.
Payment terms for Printers and 3D Modelers
Customer payments are collected by Stripe Payments Europe, Limited, a licensed payment service provider, acting through Stripe Connect on behalf of the 3D Printers and 3D Modelers. DIMAP at no point collects, holds or retains the funds paid by Customers; its Commission is remitted to it by Stripe once the transaction is settled.
Sums owed to 3D Printers and 3D Modelers for Orders are held in escrow by Stripe, the sole custodian of the funds, for seven (7) calendar days from the Customer's receipt of the Product. Receipt means delivery as recorded by the carrier for shipped Orders, and the Customer's confirmation of collection for hand-to-hand handovers.
On expiry of that period, DIMAP instructs Stripe to release the funds to the 3D Printer and/or the 3D Modeler, less the DIMAP Commission, unless the Customer raises a reasoned objection.
The Customer raises an objection by submitting a reasoned claim to DIMAP before the period expires, under the conditions set out in the "Non-conformity claims" section. The release of funds is then suspended until the dispute is resolved.
This retention is a settlement arrangement with the Seller; it neither limits nor conditions the Customer's rights, who remains entitled to rely on the statutory guarantees under the conditions and time limits provided by law.
Seller status: private individual or professional
The Platform is open to professional Sellers as well as to private individuals selling on an occasional basis.
An unregistered Seller may offer their Products and Services for as long as their activity remains occasional. Their share of the price bears no value added tax and no invoice is issued in their name; only the DIMAP Commission invoice is issued.
The activity ceases to be regarded as occasional as soon as the Seller reaches, within the same calendar year, thirty (30) sales or two thousand euros (EUR 2,000) in revenue excluding tax, printing and modeling activities combined, royalties included. These thresholds are those used in article 1649 ter C of the French General Tax Code for the exemption from reporting occasional sellers by platform operators. They are assessed per calendar year and reset on 1 January.
As soon as either threshold is reached, providing a valid SIREN number becomes mandatory in order to continue selling. Failing that, the Seller is removed from the matching lists, in particular from custom quote requests and exclusive publications; their paid publications already online remain available for sale. The removal ends as soon as the number is recorded. The Seller is warned before reaching the threshold.
A Seller who provides a SIREN number is a professional Seller: they carry the “Pro” label, declare their value added tax regime and fall under the invoicing mandate below. That number is checked against the national business register; the name and address recorded there are used on the invoices issued in their name. The Seller undertakes to inform DIMAP of any cessation or removal from the register.
The Seller remains solely responsible for assessing whether their activity is carried out on a regular basis under the registration rules applicable to them, and for declaring their income. The above thresholds determine the conditions of access to the Platform; they constitute neither an authorisation to operate without registration, nor an assessment of the Seller's personal situation.
Invoicing mandate
By registering as a 3D Printer or 3D Modeler, the Seller mandates DIMAP to issue, in the Seller's name and on the Seller's behalf, the invoices relating to the sales concluded with Customers through the Platform, in accordance with article 289 I-2 of the French General Tax Code.
This mandate covers the material issuance of invoices only. The Seller remains solely liable for any value added tax due on their sales, and solely responsible for the content of the invoices issued in their name, including where those invoices are drawn up by DIMAP.
The Seller undertakes to provide DIMAP with, and to keep up to date, all information required to issue compliant invoices, in particular their business name, address, value added tax status and, where applicable, their intra-community VAT number. Any change to that information must be reported without delay; DIMAP cannot be held liable for a non-compliant invoice resulting from inaccurate or outdated information.
Each invoice issued under this mandate bears the statement "Invoice issued by DIMAP in the name and on behalf of [Seller's business name]". Where the Seller benefits from the VAT small business exemption, the invoice bears the statement "TVA non applicable, art. 293 B du CGI" and shows no tax.
Invoices are made available to the Seller as soon as they are issued. Any invoice not disputed by the Seller within thirty (30) calendar days of being made available is deemed accepted by the Seller.
This mandate is granted for the duration of the Seller's registration on the Platform. It may be revoked by either party, in writing, subject to thirty (30) days' notice; revocation has no effect on invoices already issued. The Seller retains the right to issue their own invoices, provided they inform DIMAP beforehand.
The Seller remains bound by their own reporting obligations, in particular as regards the transmission of transaction data to the tax authorities. DIMAP makes available to the Seller the data corresponding to the sales made through the Platform, without substituting itself for the Seller in fulfilling those obligations.
Moderation
No prior moderation is carried out.
DIMAP carries out subsequent moderation of all content published on the Platform, in particular where such content has been reported.
The User undertakes not to publish any unlawful content, meaning any content that does not comply with the laws in force, such as content that is child-pornographic, prohibited, hateful, defamatory or obscene, or that infringes third-party rights.
The User accepts that DIMAP will remove unlawful content without notice once it becomes aware of it.
Listing and ranking
As a general rule, 3D Printers are presented on the Platform by default in geographical order (from nearest to furthest).
Intellectual property
Ownership of the Platform
Excluding items existing before they were published on the Platform by the User, all intellectual property rights relating both to the structure and to the content of the Platform — in particular images, sounds, videos, photographs, logos, trade marks, graphic, textual and visual elements, tools, software, documents and data (hereinafter the "Elements") — are the exclusive property of DIMAP. DIMAP grants the User a personal, non-exclusive and non-assignable licence authorising them to use the Platform, including the Elements, free of charge, solely to use the services offered by the Platform and as part of normal use of its features.
Any misuse of the Platform and its content, in particular for promotional purposes, may not be made without DIMAP's express authorisation and may not engage DIMAP's liability in the absence of such authorisation.
The User must obtain DIMAP's prior written authorisation for any reproduction, publication or copy of the Elements by any means whatsoever. They undertake to use the Elements in a strictly private setting; any use for commercial or advertising purposes is strictly prohibited.
Any representation, imitation or reuse, in whole or in part, of these elements, by any process whatsoever and for any purpose whatsoever, without DIMAP's prior, express and written authorisation, would constitute a contractual breach of these terms as well as, in particular, counterfeiting punishable under Articles L 335-2 et seq. of the French Intellectual Property Code.
In particular, DIMAP expressly prohibits:
- Extraction, by permanent or temporary transfer, of all or a qualitatively or quantitatively substantial part of the content of its database onto another medium, by any means and in any form whatsoever.
- Reuse, by making available to the public all or a qualitatively or quantitatively substantial part of the content of the database, in any form whatsoever.
- Reproduction, extraction or reuse, by any means — including methods comparable to scraping — of content (photographs, descriptions, etc.) published by DIMAP, the 3D Modeler or the 3D Printer.
Ownership of User content
Logos, drawings, models and design projects belonging to the 3D Printer and used as part of the DIMAP Services belong to the 3D Printer or to third parties who granted the 3D Printer a right to use, reproduce and represent those elements.
Using those elements entails no transfer of industrial property, either to DIMAP or to the Customer.
Elements belonging to the Customer, in particular the design plans, images, sketches and models they send to the 3D Printer, remain the property of the Customer.
The Customer therefore remains the holder of all their intellectual property rights. However, by publishing content on the Platform, they grant DIMAP and the 3D Printer, strictly for the purposes of performing the Services, the non-exclusive and free right to represent, reproduce, adapt, modify, broadcast and distribute their publication, directly or through an authorised third party, worldwide, on any medium (digital or physical), for the duration of legal protection.
The User may only publish 3D models, images and texts whose ownership they are entitled to transfer. To that end, the User is solely responsible for any infringement of intellectual property rights.
DIMAP may in no case be held liable for an act of counterfeiting or unfair competition, given its mere status as host of the items published by the 3D Printer. Users indemnify DIMAP against any third-party disturbance or claim.
Liability
The sources of the information published on the Platform are deemed reliable, but DIMAP does not warrant that they are free from defects, errors or omissions.
The information provided is presented for indicative and general purposes and has no contractual value. Despite regular updates, the Platform may not be held liable for changes to administrative and legal provisions occurring after publication.
The User must keep their password secret. Any disclosure of the password, in any form, is prohibited. The User bears the risks associated with the use of their username and password. The Platform disclaims all liability.
DIMAP may not be held liable in the event of force majeure or of the unforeseeable and insurmountable act of a third party.
Warranties
Insofar as they provide DIMAP, and where applicable partner printers, with photographs and other images, the User declares that they hold the related copyright and indemnifies DIMAP against any claim by the photographer, the author or any third party in that respect.
Hyperlinks
Hyperlinks may be present on the Platform. The User is informed that clicking those links will take them away from the Platform. The latter has no control over the web pages those links lead to and may in no case be held liable for their content.
Publishing by the User
The Platform allows Users to publish the following content: 3D models, images, text.
In their publications, the User undertakes to comply with netiquette and with the applicable rules of law. DIMAP carries out subsequent moderation of publications and reserves the right to remove them.
Any content published by the User is their sole responsibility. The User undertakes not to publish content likely to harm the interests of third parties. Any legal action brought by an aggrieved third party against DIMAP will be borne by the User.
Compliant use of the DIMAP Services
The 3D Printer undertakes to use the DIMAP Service in accordance with the provisions of the TOU.
When fulfilling Orders, the 3D Printer undertakes to apply all necessary care and effort.
The 3D Printer alone decides on the resources, tools, methods and means required to perform the commitments made as part of an Order.
The 3D Printer undertakes to inform DIMAP of any difficulty they may encounter in using the DIMAP Service.
The 3D Printer undertakes to cooperate with DIMAP and to provide all the necessary information and supporting documents, in particular where a User complains.
Generally speaking, the 3D Printer is bound by an obligation of cooperation and involvement with DIMAP.
Tax obligations
The 3D Printer is responsible for the taxes, duties, levies and eco-contributions due in respect of the transaction they conclude with a Customer and of the economic activity they carry out through the platform in general.
In that respect, they acknowledge being solely responsible for:
- Collecting and paying any tax, duty, contribution or eco-contribution.
- Paying customs duties and any import duties.
- Paying any tax, levy or remuneration relating to the Products sold on the Platform.
- Complying with all the tax obligations, in particular reporting obligations, incumbent upon them.
DIMAP invites the 3D Printer to familiarise themselves with all the legislative and regulatory texts on the social security and tax obligations that apply as soon as they earn income on the Platform.
The 3D Printer is informed that:
- The distance selling VAT regime may apply to transactions within the European Union.
- They are required to declare their income to the authorities, in particular the tax authorities.
Regarding general tax obligations: https://entreprendre.service-public.fr/vosdroits/N24265
Collection and reporting of Seller data
As a platform operator, DIMAP is required to collect, verify and report each year to the tax authorities the identity of its Sellers and the income they have earned through it (articles 1649 ter A to 1649 ter E of the French General Tax Code, implementing the "DAC7" directive). This obligation rests on DIMAP itself and is in addition to the Seller's own obligations set out above.
To that end, the Seller provides DIMAP or, where applicable, the payment service provider acting on its behalf with, and keeps up to date, the following information: their first and last names or business name, their main address, their State of tax residence, their tax identification number and, where registered, their SIREN number. A Seller who is a natural person also provides their date of birth.
DIMAP checks the consistency of that information, in particular against the national business register as regards the SIREN number. The Seller warrants its accuracy and reports any change without delay.
The report is submitted by 31 January each year in respect of the preceding calendar year. DIMAP provides the Seller with a copy of the reported information concerning them.
A Seller who fails to provide the required information is sent reminders. Failing a response within the time limits set by the regulations, DIMAP suspends payment of the sums due to them or closes their account, in accordance with its own obligations.
Collection of personal data
The User is informed that the personal data concerning them collected through the Platform is processed under DIMAP's responsibility for the purposes of managing the creation of online accounts and of acting as an intermediary between the Customer and the 3D Printer.
Only DIMAP's internal departments have access to some of your data, and that data is kept only for the duration of the User's registration for the DIMAP Services.
The User is informed that they may access the data concerning them, rectify it, request its erasure or exercise their right to restrict its processing.
To exercise those rights or for any question about data processing, the User may contact DIMAP at contact@dimap.app. If the User considers that their rights are not respected, they may lodge a complaint with the CNIL.
Governing law and jurisdiction
DIMAP is a company incorporated under French law and subject to French jurisdiction. Where a dispute between the parties is not resolved amicably, the French courts shall have sole jurisdiction to hear it.
For any question about the application of these TOU, you may contact the publisher using the details given in the legal notice.
Miscellaneous provisions
DIMAP reserves the right, at any time, to modify or discontinue access to all or part of the service and/or the Platform.
The fact that DIMAP does not rely at any given time on any of the provisions of these TOU may not be interpreted as a waiver of its right to rely later on any of those provisions.
DIMAP reserves the right to change all or part of the TOU at any time. Users are invited to consult these TOU regularly in order to be aware of any changes made.
Should any part of the TOU prove to be unlawful, invalid or unenforceable, the provisions in question would be deemed unwritten, without calling into question the validity of the other provisions.